Pamerstone, Inc. has a group of skilled and veteran programmers that are constantly developing and fine tuning new software and solutions for our clients. Pamerstone, Inc. was able to provide documented customer services across multiple communication channels through our investments in highly developed technology. Superior technology is just one of the reasons that today’s leading companies turn to us to help them grow their business. We continually make every effort for ways to provide our customers with competent and cost-effective ways of interacting with their customers. We stay ahead of the technology curve allowing you to focus on your company’s core competencies and communications.
We developed special software that will allow customer performance monitoring. This does not only facilitates online monitoring but enables our clients to review voice and data information, set business rules for the call reporting and evaluates guide questions and answer forms while the call is in progress, and monitor usage of the system. With these information, our clients can easily discover what their consumers demand, and find out areas for business growth.